Acceptable Use Policy

Overview

This Acceptable Use Policy (“AUP”) forms part of our Terms of Service and applies to the public egohero.com Service. Examples below are illustrative. Conduct with substantially the same risk or purpose can violate this AUP even if it is not named.

1. General prohibitions

You must not use the Service to:

• violate a law, court order, sanction, export control, contract, or enforceable policy;
• infringe copyright, trademark, patent, trade secret, privacy, publicity, confidentiality, or another person’s rights;
• process, create, or facilitate unlawful, defamatory, threatening, harassing, hateful, fraudulent, or exploitative material;
• create, possess, or distribute child sexual abuse material or other content that sexually exploits or endangers a minor; we may report suspected violations where law requires;
• create non-consensual intimate imagery, unlawful deceptive impersonation, or malicious deepfakes;
• disclose classified, export-controlled, confidential, stolen, or restricted information without express authority;
• distribute malware, ransomware, credentials, phishing material, or instructions intended to compromise unauthorised systems;
• conduct spam, fraud, evasion, harassment, or unlawful discrimination; or
• use output in nuclear, aviation, life-support, emergency, weapons-control, or another safety-critical system where an error could cause death, injury, or severe damage.

2. Process only what you control

You may process only content you own or are otherwise legally authorised to handle. Local processing does not create permission, a lawful basis, an exception to copyright, or compliance with a confidentiality duty.

EGO HERO does not receive browser-local converter contents. EGO HERO does receive Background Remover uploads and can access service storage in the limited operational circumstances described in the Privacy Policy. We do not pre-screen uploads, so you — not EGO HERO — must determine whether submission is lawful.

If you act for an organisation, you must have authority to bind or act for it and must comply with its security, records, privacy, and acceptable-use requirements.

3. AI Background Remover: server-uploaded images

Because this feature sends an image to EGO HERO’s server, additional rules apply:

• Do not submit an identifiable person’s image unless you have the consent or other authority required for that processing and intended use.
• Do not submit protected health information, biometric templates, government identifiers, payment-card data, intimate imagery, evidence under preservation duty, trade secrets, classified material, or other highly sensitive or regulated content.
• Do not attempt to hide a prohibited payload in an image, bypass type/size/pixel checks, evade rate limits, retrieve another person’s job, or overload the queue.
• Do not use background removal to facilitate fraud, deceptive impersonation, unlawful surveillance, or non-consensual sexual content.
• AI segmentation can remove part of the subject or retain part of the background. Inspect hair, transparent objects, fine edges, shadows, and alpha transparency before use.

4. Security and cryptography tools

This includes PEM/PFX/PKCS#12 and other certificate, key, signature, or secret-handling tools.

• Process only keys, certificates, and containers you own or are explicitly authorised to administer.
• Do not bypass authentication, impersonate a service, package stolen credentials, weaken another person’s security, or evade a technical protection measure without legal authority.
• Browser-local handling reduces transmission, but your browser, device, extensions, clipboard, downloads, backups, and destination systems remain your responsibility.
• Validate every result with your certificate authority and target platform before deployment.

5. Medical-imaging tools (DICOM)

The DICOM tool is a technical converter, not a medical device.

• Do not use it for diagnosis, treatment, clinical interpretation, or any decision about a person’s health.
• Use a medical image only if you have the authority, lawful basis, and safeguards required by applicable health, privacy, professional, and organisational rules. HIPAA does not always require patient consent specifically, and GDPR special-category processing can rely on different conditions; determining the correct authority is your responsibility.
• Local browser processing reduces disclosure to a remote converter but does not by itself establish HIPAA, GDPR, records-management, or institutional compliance.
• EGO HERO is not offering this public Service as a HIPAA Business Associate and does not enter a Business Associate Agreement through use of the site.
• The converter does not promise to anonymise source metadata. Do not assume an exported image or later screenshot is de-identified.

6. Data, document, and OCR tools

Data formats (Excel, SQLite, Parquet, CSV, JSON, BSON, Protobuf, HAR)

• Do not process personal, financial, payment-card, credential, secret, or regulated data without authority and adequate safeguards.
• Do not use conversion to evade an NDA, secrecy rule, access restriction, audit requirement, or data-subject right.
• Sheet and table names are intended to remain local: we mark filenames, picker choices, and output names as non-translatable so runtime translation does not send them to Google.
• Verify schema, encoding, types, nulls, row counts, precision, and a representative sample before replacing a source or importing output.

Documents and OCR (PDF, DOCX, Markdown, images)

• Do not bypass DRM, copy controls, confidentiality restrictions, or access controls you have no right to bypass.
• Do not use OCR to extract or republish material you have no right to read, copy, or distribute.
• OCR is statistical. Proofread against the source before legal, medical, financial, accessibility, safety, or operational use.
• The OCR runtime uses Tesseract without persistent adapter caching. It does not place your document, OCR result, or downloaded language pack in Tesseract’s IndexedDB store.

7. Archive extraction (ZIP and TAR)

• Do not extract or stage malicious code for use against another device, account, or system.
• Do not extract archives containing leaked data, stolen credentials, unlawful content, or material you are not authorised to possess.
• Treat archive contents as untrusted. Scan and inspect them before opening; browser extraction is not malware detection.

8. Image, audio, video, and subtitle tools

• Format conversion does not remove copyright or grant permission to copy, publish, train on, or distribute the result.
• Do not circumvent DRM or other effective access controls without a right recognised by applicable law.
• Do not remove or falsify provenance, attribution, watermark, or metadata to mislead others about origin, consent, date, or authorship.
• Do not create non-consensual intimate material, harmful impersonation, defamatory edits, evidence tampering, or fraud.
• Review codec quality, colour, timing, subtitles, channels, metadata, transparency, and accessibility before publication.

9. 3D and CAD tools

• Do not convert proprietary designs for unauthorised copying, manufacture, or redistribution.
• Do not use the Service to produce a weapon or component that would be unlawful to possess or manufacture in your jurisdiction.
• SVG-to-DXF and other geometry conversions can approximate curves or alter units/tolerances. Verify in qualified CAD/CAM software and test safely before fabrication.

10. Accessibility output (Braille)

• The tool performs rule-based, uncontracted English and Persian character mapping. It is not a certified transcription service and does not promise compliance with a particular country’s Braille, signage, education, embossing, or procurement standard.
• Have important output reviewed by a qualified Braille reader or transcriber, especially for medicine, safety, public signs, education, or legal material.

11. Protecting the Service

You must not:

• probe, scan, exploit, or bypass security, authentication, approval gates, sandboxing, job ownership, origin checks, or rate limits without written authorisation;
• send automated traffic that degrades service or imposes unreasonable cost or load;
• scrape, crawl, mirror, or systematically copy the Service, except recognised search indexing that respects robots.txt or where EGO HERO expressly permits it;
• reverse engineer or circumvent a technical restriction except where law gives a non-waivable right;
• resell, rent, sublicense, frame, mirror, or commercially exploit access to the Service itself, or imply EGO HERO endorsement, without permission; this does not restrict lawful commercial use of output created from content you are authorised to use;
• use EGO HERO’s gated catalog material, branding, original site content, or site-generated catalog output to train, evaluate, or improve an AI model without our written permission or another legal right we cannot restrict; this does not restrict your own converted output; or
• interfere with another user’s account, job, output, or access.

12. Independent verification

• AI background removal: inspect fine edges, transparent areas, shadows, and intended subject boundaries.
• OCR: proofread against every source page.
• Data conversion: compare schema, counts, precision, and sample records.
• Media: check duration, channels, timing, colour, quality, captions, and metadata.
• Cryptography: use authoritative CA and platform verification tools before deployment.
• CAD/3D: verify scale, geometry, tolerances, and manufacturability; test safely.
• DICOM: never use the output for clinical decisions.
• Braille: obtain qualified human review for consequential use.

13. Reporting and enforcement

Report abuse to hello@egohero.com without attaching unlawful or highly sensitive material; provide a URL, job timing, or safe description instead. For security vulnerabilities, include reproducible steps but do not access another person’s data or disrupt production.

We may warn, rate-limit, block, remove public catalog material, revoke approval, suspend or terminate access, preserve relevant logs or metadata, and report conduct where appropriate or legally required. Temporary Background Remover image files remain subject to the Privacy Policy’s deletion schedule unless a specific legal duty or binding request requires otherwise. We are not obligated to monitor all use. Enforcement does not waive any other remedy or your responsibility for harm caused.