Acceptable Use Policy

Overview

This Acceptable Use Policy (“AUP”) supplements our Terms of Service and applies to everyone who uses egohero.com. It describes uses of the Service that are prohibited. The list is illustrative, not exhaustive: we may treat behaviour that falls within the spirit of these prohibitions as a violation even if it is not specifically listed.

1. General prohibitions

You must not use the Service to:

• Violate any law, regulation, court order, or contractual obligation, including export-control, sanctions, intellectual-property, privacy, anti-discrimination, anti-spam, anti-fraud, or consumer-protection law.
• Infringe a copyright, trademark, trade secret, patent, right of publicity, or other proprietary right.
• Process material that is unlawful, defamatory, harassing, threatening, hateful, or that exploits, endangers, or sexualises a minor (including any “child sexual abuse material” or CSAM — we report violations to the National Center for Missing & Exploited Children where required by US law).
• Process or disclose confidential, classified, export-controlled, or otherwise restricted information except to the extent you are explicitly authorised to do so.
• Attempt to obtain unauthorised access to any account, system, network, or data, including by phishing, social engineering, credential stuffing, or unauthorised vulnerability scanning.
• Distribute malware, ransomware, viruses, worms, Trojan horses, or any other malicious code, or use the Service in furtherance of an attack on a third party.
• Engage in spam, unsolicited bulk communications, or fraudulent activity.
• Misrepresent your identity or your authority to act on behalf of another person.
• Use the Service in connection with the development, operation, or maintenance of nuclear facilities, aircraft navigation, life-support systems, or other applications where failure could lead to death, personal injury, or severe environmental damage.

2. Process only what you control

Across every tool on this site, you may only process content you own or are otherwise authorised to process. This is the single most important rule: it is up to you to know whether you have the right to feed something into a converter. We have no visibility into what you process and we cannot make that judgement for you.

If you are processing content on behalf of an organisation, you are responsible for confirming that you have the organisation’s authority and that the use complies with its policies, your contractual obligations, and applicable law (including data-protection law).

3. Security & cryptography tools

This category includes the PEM ↔ PFX/PKCS#12 converters and any other tool that handles cryptographic keys, certificates, signatures, or secrets.

• You must not process keys, certificates, or PFX/PKCS#12 containers that you do not own or that you are not explicitly authorised to handle.
• You must not use the Service to bypass authentication, impersonate a service, repackage stolen credentials, or otherwise compromise infrastructure that does not belong to you.
• You must not use these tools to weaken encryption, strip protective metadata, or facilitate evasion of any technical protection measure that you have no right to bypass.
• The tools run client-side; once a private key has been processed, you are responsible for securely handling, storing, and transmitting the resulting file. We have no copy.

4. Medical-imaging tools (DICOM)

The DICOM viewer/converter is provided for technical convenience only. It is not a medical device.

• You must not rely on output for clinical, diagnostic, or treatment purposes. The tool applies the DICOM tags’ window/level transform but performs no clinical validation.
• You must not upload images you are not authorised to view. In the United States that authority typically requires patient consent or a relationship governed by HIPAA. In the EU/UK it requires a lawful basis under GDPR (often patient consent or specific authorisation).
• You must not use the tool to evade or undermine a healthcare provider’s data-handling policies. Files are processed only in your browser, but that does not by itself satisfy your legal obligations.
• This Service is not HIPAA-compliant infrastructure for protected health information. We are not a Business Associate. Do not enter into a Business Associate Agreement on behalf of EGO HERO.

5. Data-conversion tools (Excel, SQLite, Parquet, Protobuf, BSON, HAR)

• You must not process data subject to a non-disclosure agreement, secrecy law, payment-card-industry rule (PCI-DSS), or other contractual or statutory restriction unless you have the right to do so on the Service.
• You must not process personal data of others (especially special-category or sensitive data) without a lawful basis and without satisfying your own controller obligations under GDPR/UK GDPR/state law.
• If a tool offers a sheet/table picker, the names of sheets and tables remain in your browser only; we do not see them.

6. Document & OCR tools (PDF, DOCX, Markdown)

• You must not bypass the technical protection measures, copy-control, or DRM of any document you do not own.
• You must not use OCR to extract text from documents you do not have the right to read or to evade copyright by “converting” protected works.
• OCR is statistical — the output may contain errors. Do not rely on it for legal, financial, medical, or safety decisions without independent human review.

7. Archive-extraction tools (ZIP, TAR)

• You must not use these tools to extract or stage malicious code in a way that compromises systems other than your own. The tool runs only in your browser; if you knowingly extract a malicious archive on your own device, that is at your own risk.
• You must not extract archives whose distribution you are not authorised to receive (for example, leaked corporate data or stolen credentials).

8. Image, audio, video & subtitle tools

• You must not convert content you do not have the right to convert. Format conversion does not strip the original copyright; ripping a DVD or stream that is technically protected can be illegal in many jurisdictions even for personal use.
• You must not use these tools to create deepfakes, non-consensual intimate imagery, or material designed to deceive or defame.
• You must not remove or falsify metadata to misrepresent the origin or authorship of media you did not create.

9. 3D / CAD tools (OBJ, STL, GLB, SVG → DXF)

• You must not use the Service to produce designs for weapons that would be illegal to manufacture or possess in your jurisdiction (including untraceable firearms or firearm components, where prohibited by law).
• You must not infringe third-party CAD designs or convert proprietary files for unauthorised redistribution.
• SVG-to-DXF samples paths into line segments. Verify dimensions and tolerances against your own CAM software before fabricating — we make no representation about machinability or fitness for any specific manufacturing process.

10. Accessibility tools (Braille)

• Our Grade 1 Braille output is a direct character-by-character translation. Using it for accessibility deliverables that require certified Braille (for example, government signage requirements) is your responsibility — the output may not satisfy formal embossing or grade requirements.

11. Protecting the Service

You must not, and must not encourage, assist, or permit anyone else to:

• Reverse-engineer, decompile, or disassemble any part of the Service except to the extent applicable law expressly permits and we cannot lawfully prohibit.
• Probe, scan, or test the vulnerability of the Service, or breach any security or authentication measure, except under a coordinated disclosure programme we approve in writing.
• Interfere with the Service or any user’s use of it — for example, by denial-of-service attacks, flooding, or sending automated requests at a rate that imposes unreasonable load.
• Use scrapers, crawlers, or any automated means to access the Service except for well-behaved indexing by recognised search engines that respect robots.txt.
• Resell, sublicense, rent, lease, or commercially exploit the Service except as we expressly permit.
• Frame the Service or use the EGO HERO name, logo, or branding in a way that suggests endorsement or affiliation without our written permission.
• Use the Service to train, evaluate, or improve any artificial-intelligence model except for purely personal, non-commercial research and only to the extent permitted by applicable law and these Terms.

12. Independent verification of output

Examples of verification we expect from you, by way of illustration:

• OCR / text extraction: proofread the output against the source.
• Format conversion: spot-check the result before bulk-replacing the source.
• RAW images: compare to the in-camera JPEG or your editing-app preview before publishing.
• Cryptography: validate the resulting cert / key with your CA tooling and platform-specific verifier (for example, openssl pkcs12 -info) before deploying.
• Data conversion: verify row counts, schema, and a sample of records.
• Subtitles: review timing and text against the source video.
• 3D / CAD: review geometry and dimensions in your CAD/CAM tool; print or cut a test piece.
• Medical imaging: do not use any output for clinical decisions; rely on properly certified medical software and qualified professionals.
• Braille: have the output reviewed by a sighted Braille reader or certified transcriber for any deliverable.

13. Reporting abuse

If you become aware of a violation of this AUP — including content that exploits children, threatens violence, or violates someone’s privacy — please email hello@egohero.com with as much detail as you can safely share. Do not include the abusive content itself; describe the URL or activity. We investigate and respond as appropriate.

14. Enforcement

We may, at our sole discretion and without prior notice: warn you; restrict your access to specific features; suspend or terminate your account; remove content from features under our control; and report serious violations to relevant authorities. We have no obligation to monitor activity but reserve the right to do so. Termination of access is in addition to, and does not waive, any other remedy available to us.